All you need to know about our delivery service:
Delivery Areas
We aim to provide you with the best quality and service possible from using national couriers to make your delivery anywhere in mainland UK.
We currently do not deliver to Northern Ireland, Isles of Scilly, Channel Islands, Isle of Man, Orkney, Scottish Highlands, Shetland and Scottish Islands or the Republic of Ireland. However, under exceptional circumstances special arrangements can be made by ringing our Customer helpline on 01254 663341.
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Delivery Options & Charges
Standard delivery charges for Monday to Friday only.
ORDER VALUE |
£ |
Up to £30.00 |
£TBC |
£31.00 - £60.00 |
£TBC |
£61.00 - £90.00 |
£TBC |
Above £90.00 |
FREE |
All shipping charges are inclusive of VAT.
Earliest delivery date
Your order will be delivered by 12 noon. Deliveries can be made on any day that suits you, from Tuesday to Friday. The earliest delivery date available is usually no more than three working days from the date you place your order, see below:
Orders Received By |
Earliest Delivery Date |
Monday 12.30pm |
Thursday |
Tuesday 12.30pm |
Friday |
Wednesday 12.30pm |
Tuesday |
Thursday 12.30pm |
Tuesday |
Friday 12.30pm |
Wednesday |
Saturday Delivery
All Saturday deliveries will incur an additional charge of £10.00. If you would like to order a Saturday delivery, please tick the 'Saturday Delivery' shipping option in the shopping basket.
Public/ Bank and Local Holidays
Please note that delivery dates may be affected by public/ bank and local holidays. If you are in any doubt, please feel free to call us on 01254 663341 and we'll answer any queries you may have.
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Receiving your delivery
A signature is required by our carriers and it is your responsibility to ensure that you have left specific instructions and a signed note for the carrier authorising your package to be left somewhere safe if nobody will be in to receive it. Please make sure somebody will be home to sign, receive and store your order in a refrigerator or freezer. You can choose an alternative delivery address when placing your order for someone to accept the delivery on your behalf.
In the event that no person is available to receive your order, the carrier will ring the contact number on the Order form. Because this is a temperature controlled product, we do not accept returns and as such cannot accept responsibility if nobody is at home to accept your order.
Please remember to include any helpful delivery instructions in the space provided on the Order form.
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Packaging information
To retain the nutrients, taste and quality of your meat products, your order will be specially insulated using wool insulation that is incredibly effective for delivering and distributing temperature sensitive goods.
The natural sheep’s' wool insulation is hygienically sealed in recyclable food-grade wrap to create cushioning liners for a range of recycled and recyclable cardboard delivery boxes.
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Pick Up Service
We also provide a free local pick up service from our shipping depot based in Blackburn. Simply place your order Online and it will be prepared and ready on the next working day. Collections can be made anytime between 1pm and 4.30pm, Monday to Saturday from: Unit 3, Brookhouse Business Centre, Whalley Range, Blackburn, BB2 6EE. Telephone 01254 663341 |
